When Mayor Mark Sutcliffe stood in front of the podium last week alongside OC Transpo’s new general manager, Rick Leary, he once again asked riders for patience — a phrase transit users in Ottawa have heard repeatedly since the launch of the light-rail Confederation Line in 2019.
But after years of breakdowns, cancelled buses, route changes and declining confidence in the network, patience for public transit is wearing thin.
City officials are now hoping there could finally be a light at the end of the tunnel.
This story is only available for members. Unlock this and other City Hall Insider stories.
We’re building the future of local news, producing in-depth, hyper-local journalism and not clickbait content. As a mostly reader-funded publication, we cannot write the stories you read without your help. Become a member today and unlock additional membership perks.
Save 40% off a membershipJoin 2,600+ Lookout members who get:
- Exclusive City Hall Insider newsletter
- Access to all paywalled stories
- Early access to Lookout events
- Invest in local journalism and the Ottawa journalists who write our stories
- Risk free: Cancel anytime and get a 100% refund
