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Where to get assistance from the city after the storm
A collection of important locations where you can get support if you're still without power.
According to the City of Ottawa, these facilities are open from 10 am to 10 pm, but locations and hours are subject to change. The centres will once again be open today. Up to the minute information can be found here on the city’s website, or on their Twitter feed.
If you need power for charging devices, showers, washrooms, food, or Red Cross support:
CARDELREC Recreation Complex Goulbourn, at 1500 Shea Rd. (Wifi available)
St-Laurent Complex at 525 Côté St.
Howard Darwin Centennial Arena, at 1765 Merivale Rd.
Hunt Club-Riverside Park Community Centre, at 3320 Paul Anka Dr. (Wifi available)
These facilities have power for charging devices, showers, and washrooms:
Plant Recreation Centre, at 930 Somerset St. W (Wifi available)
Richmond Arena, at 6095 Perth St. (Wifi available)
J.A. Dulude Arena, at 941 Clyde Ave. (Wifi available)
Bernard-Grandmaître Arena, at 309 McArthur Ave. (Wifi available)
Navan Memorial Centre, at 1295 Colonial Rd.
Walter Baker Sports Centre, at 100 Malvern Dr. (Wifi available)
W. Erskine Johnston Arena, at 3832 Carp Rd.
Jim Durrell Recreation Centre, at 1265 Walkley Rd. (Wifi available)
Canterbury Recreation Complex, at 2185 Arch St.
Kanata Leisure Centre, at 70 Aird Pl.
François Dupuis Recreation Centre, at 2263 Portobello Blvd. (Wifi available)
R.J. Kennedy Arena at 1115 Dunning Rd.
At these three you can get power for charging devices and washrooms:
Carleton Heights Community Centre, at 1665 Apeldoorn Ave. (Wifi available)
Kenmore Community Centre, at 3242 York’s Corners Rd. (Wifi available)
Ben Franklin Place, at 101 Centrepointe Dr. (Wifi available)
Greely Community Centre, at 1448 Meadow Drive
If you have lost access to your well water, bottled water is available at the following locations along with access to fill containers with potable water:
W. Erskine Johnston Arena, at 3832 Carp Rd.
Howard Darwin Centennial Arena, at 1765 Merivale Rd.
Navan Memorial Centre, at 1295 Colonial Rd.
Greely Community Centre, at 1448 Meadow Dr.
Orléans Library at 1705 Orléans Blvd.
Osgoode Community Centre at 5662 Osgoode Main St.
Richmond Arena, at 6095 Perth St.
Because of the amount of spoiled food, the city has opened several bins where you can dispose of things that have gone bad. More will be added in the coming days. The dump at Trail Road also has extended hours and is waiving fees for storm debris. Find a food disposal bin here:
Navan Memorial Centre, at 1295 Colonial Rd.
CARDELREC Recreation Complex Goulbourn, at 1500 Shea Rd.
Hunt Club-Riverside Park Community Centre, at 3320 Paul Anka Dr.
Howard Darwin Centennial Arena, at 1765 Merivale Rd.
Walter Baker Sports Centre, at 100 Malvern Dr.
Minto Recreation Complex, at 3500 Cambrian Rd.
Osgoode Community Centre, 5662 Osgoode Main St.
Orléans Library, 1705 Orléans Blvd.
Lincoln Heights parking lot near Richmond Road and Croydon Avenue
Greely Community Centre at 1448 Meadow Dr.
North Gower Client Service Centre at 2155 Roger Stevens Dr.
Richmond Arena at 6095 Perth St.
Constance Bay Community Center at 262 Len Purcell Dr.
Sawmill Creek Community Centre at 3350 D’aoust Ave.
Diamond Jubilee Park at 4008 Kelly Farm Dr.
For those with medical oxygen needs and device recharging is available at these centres:
Howard Darwin Centennial Arena, at 1765 Merivale Rd.
François Dupuis Recreation Centre, at 2263 Portobello Blvd.
The city also has support for people who need urgent financial assistance and are already on the Ontario Disability Support Program or Ontario Works. You can apply online at this city website.
Ottawa Public Health: The health agency has a comprehensive page made on a website meant to be easy to navigate with limited data use. Information on food safety, mental health tips, and staying safe in the wake of the storm can be found here.
Hydro Ottawa: If you spot a downed power line that hasn’t been taken care of by crews, or blocked off, stay 10 metres away. Then call 613-738-0188 to inform the utility. If your power is still out, be sure to switch off appliances, large devices, and lights so the local power system isn’t overwhelmed when it returns. For the time being, Hydro’s outage map has been turned off because things are so complex.
Damaged trees: You don't need a permit to remove any downed trees because of storm damage, but be sure to take photos of the damaged tree. Bundle up the downed brush and put it all to the curb for pickup over the coming weeks. Be sure to separate out things like damaged fencing and lawn furniture.